Legal

Privacy Policy

What we collect, why we collect it, who we share it with, and what you can ask us to do about it.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

Name, email address, and contact information
Business information and preferences
Payment and billing information
Usage data and analytics
Communication records and support tickets

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our services
To process transactions and send related information
To send technical notices, updates, and support messages
To respond to your comments, questions, and requests
To communicate with you about products, services, and events
To monitor and analyze trends, usage, and activities
To detect, investigate, and prevent fraudulent transactions and other illegal activities

3. Marketing and Business Purposes

We may use your information for marketing and business purposes, including:

Sending promotional emails about our services
Personalizing your experience and improving our services
Conducting research and analysis to improve our platform
Developing new features and services
Providing customer support and training

4. Data Sharing and Third Parties

We do not sell your personal data to third parties.

We may share your information only in the following circumstances:

With your explicit consent
With service providers who assist us in operating our platform
To comply with legal obligations or protect our rights
In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

Access and update your personal information
Request deletion of your personal data
Opt-out of marketing communications
Request a copy of your data
Lodge a complaint with supervisory authorities

7. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us at:

AiKommerce

Email: privacy@aikommerce.app